api reference

Report a wrong verdict

POST /v1/feedback tells us a verdict was wrong. Reports are reviewed by people, weighted by reporter trust, and never applied automatically.

View as Markdown

POST https://api.isbusinessemail.com/v1/feedback

Think we got one wrong? A company domain marked personal, a new disposable service marked business? Tell us. Feedback is the fastest way to fix the lists for everyone.

Secret keys only. Limit: 50 reports a day per key. Feedback doesn’t count toward your check quota.

Request

{
  "domain": "tempbox.example",
  "expected_category": "disposable",
  "comment": "Throwaway inbox service launched last week; see its homepage."
}
Field Required Notes
email or domain one of them What you checked. If you send an email, we keep only its domain and an HMAC of the local part, like every other check.
expected_category yes One of business, personal, disposable, relay, education, government, invalid, unknown
comment no Free text, up to a few sentences. Evidence helps: a link, the provider’s name, what the domain is used for. Don’t include personal data.

An Idempotency-Key header is accepted, so retrying after a network error won’t file the report twice.

curl -s https://api.isbusinessemail.com/v1/feedback \
  -H "Authorization: Bearer $IBE_API_KEY" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: $(uuidgen)" \
  -d '{"domain":"tempbox.example","expected_category":"disposable"}'

Response

A 2xx status with a small JSON acknowledgement means we received the report. The exact schema is in /openapi.json. Errors follow the usual problem+json format: 400 invalid_input for a bad category, and a 429 once a key passes 50 reports in a day.

What happens next

  1. The report lands in our review queue with the domain’s signals and history.
  2. It’s weighted by how much we trust the reporting account. A flood of reports about one domain is flagged rather than trusted.
  3. A person decides. If the report is right, the domain gets an override and moves to the correct list. The change reaches every edge location within about a minute, and cached verdicts for that domain are cleared.

Feedback is never applied automatically. That protects every customer from someone trying to get a competitor’s domain marked as disposable.

You can also report from the dashboard (Report wrong verdict) or from any /check/<domain> page.

When not to use feedback

  • Your own policy differs from ours. If you want to accept relay addresses or block a specific customer, change the policy or keep an allowlist on your side.
  • A single person’s mailbox. We don’t classify individual mailboxes; report the domain.